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Using PowerSchool SMS Task Manager to troubleshoot
When a problem occurs with PowerSchool SMS's running of a task or process, PowerSchool SMS writes an error to the Task Manager's log file: "PowerSchool.TaskManager.Service.Log". An administrator can use this log file to help identify the source of the problem.
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On the database server, from the Start menu, click Settings > Control Panel. The Control Panel appears. |
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Double-click Administrative Tools. The Administrative Tools dialog appears. |
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Double-click Services. The Services dialog appears. |
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Right-click "PowerSchool SMS Task Manager Service" and select Properties from the menu. The Properties dialog appears. |
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Open the folder indicated in Path to executable. |
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Open the file "PowerSchool.TaskManager.Service.Log file". |
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Tel: 866-434-6276
Email: smssupport@powerschool.com
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