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Ensure the Web and Database Servers have DNS entries. |
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Ensure you are running Microsoft®SQL Server® 2005 (SP2) or SQL Server 2008 (SP2 64-bit or R2 64-bit). |
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Close all applications and restart your computer.
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If you cannot see the file types, change the computer's folder options to show file name extensions.
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For Microsoft Windows, ensure that any computer that a user uses to view PowerSchool SMS is equipped with an appropriate web browser [see User access requirements >>].
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Restart your computer whenever prompted or given the option to do so.
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Follow the steps that apply to your setup in their exact order.
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