Master Schedule Building Workshop (MSBW) FAQs

Many of the commonly asked questions regarding MSBW are listed below. If your question is not addressed, please email

Workshop Information

We have Brand X software. Will the content of this workshop be appropriate for us?

Yes, the content of the workshop is not predicated upon any specific scheduling software. It is generic in nature and applicable to any software.

What software are you going to be showing at this workshop?

This workshop is not software specific. This workshop deals with the principles and concepts of developing a sound master schedule, not scheduling software.

Will block scheduling, teaming, middle school scheduling, small learning communities be addressed in the workshop?

Yes! While the workshop is not devoted to any of these subjects, the impact that each of them has upon the development of a sound master schedule will be addressed.

Will I need a laptop for this workshop?

You will need to bring a laptop with you to the workshop for the digital interactive exercises, but we do not use a specific software product. You do not need any SIS software for this workshop. If you have any questions regarding laptop technical requirements, please email

What are the workshop hours?

Registration begins at 8:00am both days; the class will begin at 8:30am. The workshop ends at 4:00pm on day one and at approximately 3:00pm on day two.

How can I get a copy of the workshop agenda or brochure?

Please request this at

Am I responsible for making my own hotel reservations?


Are any meals included in the cost of the workshop?


I would like to request an on-site workshop for my school or district. What is the process?

Please contact us at and we will be happy to discuss an on-site workshop.

Registration, Payment, and Cancellation

Am I confirmed as a participant in the class?

Your seat in the workshop is not confirmed until a PO or other form of payment is received by PowerSchool Group LLC. Once payment is received, you will be notified of your confirmation via email.

I have received notification I am on a Waiting List. When will I know if I can attend?

If we have an opening in the class, we will contact you via email.

I have registered for the wrong location or need to make a change.

Please register for the correct event and then contact us at and we will cancel the incorrect registration.

I have multiple people to register - how do I do it?

Please submit a separate online registration for each person.

I need to submit a purchase order (PO) to confirm our training. Where should I send it and how should it be addressed?

Please address your PO to:

    PowerSchool Group LLC

    150 Parkshore Drive

    Folsom, CA 95630

    Email your PO to

    FAX your PO to 916.288.1591

Please be sure your PO includes an approval signature and registrants name.

I sent in my PO, how do I know you received it?

Once we process the PO, you will receive a confirmation via email.

How can I pay my registration or course fee with a credit card?

To pay by credit card, click here.

What is the cancellation policy?

All cancellations must be made in writing ( two weeks prior to the workshop date for a full refund. Cancellations received less than 10 days prior to the workshop date will be charged 50% of the workshop fee. Substitutions may be made at any time.
If you cannot attend and do not cancel your request, you will be responsible for the full registration fee.

I need to cancel a registration.

Please contact us at with the registrants information and we will cancel it on our end.