www.powerschool.com
Tel: 866-434-6276
Email: smssupport@powerschool.com
During the upgrade process, we recommend several procedures to ensure that the post-upgrade data is accurate for reporting purposes and that all fixes available in the upgrade have been propagated to the data.
Before starting the upgrade process, take the following steps:
| = | Back up your database. |
| = | Ensure the Web and Database Servers have DNS entries. |
| = | Ensure you are running Microsoft SQL Server 2008 (64-bit SP2, 64-bit R2, or 32-bit SP3) or SQL Server 2012 SP1 64-bit. |
| = | Close all applications and restart your computer. |
| = | If you cannot see the file types, change the computer's folder options to show file name extensions. |
| = | For Microsoft Windows, ensure that any computer that a user uses to view PowerSchool SMS is equipped with an appropriate web browser |
During the upgrade process, keep the following in mind:
| = | Restart your computer whenever prompted or given the option to do so. |
| = | Follow the steps that apply to your setup in their exact order. |
www.powerschool.com
Tel: 866-434-6276
Email: smssupport@powerschool.com
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