| System maintenance & setup > Monitoring system tasks > Using Task Manager to troubleshoot

Using PowerSchool SMS Task Manager to troubleshoot

When a problem occurs with PowerSchool SMS’s running of a task or process, PowerSchool SMS writes an error to the Task Manager’s log file: "Chancery.TaskManager.Service.Log". An administrator can use this log file to help identify the source of the problem.

To locate the Task Manager log file:

Pearson
Always Learning
www.pearsonschoolsystems.com 
Tel: 866-434-6276
Email: psstechsupp@pearson.com