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Synchronizing the COM+ object password
If the administrator changes the administrator account password on a Web or Application Server, the administrator must ensure that the password for the COM+ object [>>] specific to the PowerSchool SMS system matches the new password. If these passwords do not match, PowerSchool SMS will generate a permissions error when a user attempts to view any ASP popup page, such as the Setup Lists and General Preferences pages.
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On the Web or Application Server, click Start > Settings > Control Panel > Administrative Tools > Component Services. The Component Services dialog appears. |
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Under Tree, expand tree view to view "Component Services > Computers > My Computer > COM+ Applications > Chancery". |
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Right-click "Chancery" and select Properties. The Chancery Properties dialog appears. |
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Under Account, ensure that This user is selected and that User is accurate. |
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Enter a Password that matches that of the administrator account on the server. |
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Confirm the password and click OK. |
Pearson
Always Learning
www.pearsonschoolsystems.com
Tel: 866-434-6276
Email: psstechsupp@pearson.com
