When the administrator installs the PowerSchool SMS database, the Microsoft SQL Server login name that you specified when you installed SQL Server automatically maps to the PowerSchool SMS database user name database owner (DBO).
The SQL Server login name must also be used to set up the database connection to Windows Task Manager. This connection associates the SQL login name with the Data Access View Generator, which runs as a process in Windows Task Manager.
Important: If the PowerSchool SMS installer and PowerSchool SMS Task Manager use different login IDs to connect to the database, the Data Access View Generator might not run correctly. To resolve this issue, drop one login and use the other for all connections. Alternatively, create a new login and use it for all connections. To ensure the new (or existing) login ID is the user and the database owner in PowerSchool SMS, execute the stored procedure sp_changedbowner in the PowerSchool SMS database.
Pearson
Always Learning
www.pearsonschoolsystems.com
Tel: 866-434-6276
Email: psstechsupp@pearson.com