| System maintenance & setup > Upgrading an existing system > Ensuring data integrity during the upgrade

Ensuring data integrity during the upgrade

During the upgrade process, we recommend several procedures to ensure that the post-upgrade data is accurate for reporting purposes and that all fixes available in the upgrade have been propagated to the data.

Before starting the upgrade process, take the following steps:

= Back up your database.
= Ensure the Web and Database Servers have DNS entries.
= Ensure you are running Microsoft®SQL Server® 2005 (SP2) or SQL Server 2008 (SP2 64-bit or R2 64-bit).
= Close all applications and restart your computer.
= If you cannot see the file types, change the computer's folder options to show file name extensions.
= For Microsoft Windows, ensure that any computer that a user uses to view Chancery SMS is equipped with an appropriate web browser [see User access requirements >>].

During the upgrade process, keep the following in mind:

= Restart your computer whenever prompted or given the option to do so.
= Follow the steps that apply to your setup in their exact order.

Pearson
Always Learning
www.pearsonschoolsystems.com 
Tel: 866-434-6276
Email: psstechsupp@pearson.com