| ParentCONNECTxp Portal > Why can't I edit my contact information?

Why can't I edit my contact information?

Your school may allow parents and guardians to use ParentCONNECTxp to request changes to the contacts associated with the student. Alternatively, the school may choose to make this information view-only or not available at all.

If your school makes contact information view-only, you can hover your mouse over the information icon next to the contact name to view address information.

Note: If you do not see buttons to add, edit, or remove contacts in the Contacts list, you are not allowed to make changes for one of the following reasons:

Your school has chosen not to show contact information or not to allow editing in ParentCONNECTxp.
Your school has not given you permission to make changes. By default, permission is not enabled. Only contacts designated by the school can make changes.
You are a student. Only parents or guardians (or other appropriate contacts as designated by the school) can submit requests to change contact information.

If you need to request changes to your information, contact your school.

Figure 3. Contact List with edit permission enabled

A These buttons are visible only when you have permission to edit contact information.

 

Pearson
Always Learning
www.pearsonschoolsystems.com